Operations Runbook

Weekly Business Review

Turn weekly metrics and updates into a focused operating review with decisions, accountable actions, risks, and follow-up.

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Goal

Prepare a weekly business review that explains what changed, what needs a decision, and what the team will do next.

Success Criteria

  • Results are compared with targets, prior periods, or a stated baseline.
  • Facts, interpretations, and unresolved questions are clearly separated.
  • Material issues have an owner and next action.
  • The review is concise enough to use during a meeting.

Inputs

  • Reporting period and business priorities
  • Key metrics, targets, and prior-period values
  • Project, customer, sales, finance, and operational updates
  • Decisions carried over from the previous review
  • Known incidents, risks, and constraints
  • Available owner and due-date information

Constraints

  • Do not infer causation from correlation or incomplete data.
  • Highlight missing or inconsistent data instead of smoothing it over.
  • Focus on exceptions and decisions, not a transcript of all activity.
  • Keep sensitive employee or customer details out unless necessary and authorized.

Instructions

  1. Summarize the week in three to five outcome-focused points.
  2. Compare each key metric with its target and relevant baseline.
  3. Explain material changes using supplied evidence and label hypotheses.
  4. Review prior commitments and identify overdue or blocked actions.
  5. Surface decisions, risks, and trade-offs requiring leadership attention.
  6. Create a short action register with owner, due date, and success condition.

Output

  • Executive summary
  • Metric scorecard
  • Wins and lessons
  • Issues, risks, and decisions needed
  • Prior action follow-up
  • New action register

Quality Check

Verify every number against the supplied source, every action has one owner, and every claimed cause is either supported or labeled as a hypothesis.

Stop Rules

Request the missing period, metrics, or baseline when their absence would make comparison misleading. Do not make personnel or financial approvals.

From procedure to operation

Put this Runbook into a controlled workflow.

Learn how an SOP becomes a Runbook, choosemeaningful review points, thencompare plans and capacity.

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